Introduction
Pebbles Solar values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website or services.
Information We Collect
We may collect the following information:
Personal Information
- Name
- Mobile number
- Email address
- Property address
- City and State
- Pincode
Project Information
- Property type
- Electricity usage
- Roof details
- Solar requirements
- Site visit preferences
Technical Information
- IP address
- Browser type
- Device information
- Cookies
- Website usage statistics
How We Use Your Information
Your information may be used to:
- Respond to enquiries
- Provide quotations
- Schedule site inspections
- Process service requests
- Assist with subsidy documentation
- Improve customer service
- Improve our website
- Send service-related communications
- Comply with legal obligations
Cookies
Our website may use cookies to:
- Improve browsing experience
- Remember user preferences
- Analyze website traffic
- Enhance website performance
You may disable cookies through your browser settings, although some website features may not function properly.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only with:
- Installation partners
- Government agencies for subsidy applications
- Electricity Board authorities
- Financial institutions for EMI processing (with your consent)
- Technology service providers supporting our business operations
- Legal authorities where required by law
Data Security
We implement reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your data, no internet-based system can guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to:
- Deliver our services
- Meet legal and regulatory requirements
- Resolve disputes
- Maintain business records
Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion where appropriate
- Withdraw consent for marketing communications
- Ask questions about how your information is used
To exercise these rights, please contact us using the details on our Contact Us page.
Third-Party Websites
Our website may include links to third-party websites.
We are not responsible for their privacy practices or content. Please review their policies before providing personal information.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under the age required by applicable law without appropriate consent.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.
The latest version will always be available on this page with the updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact Pebbles Solar through our Contact Us page or by using the contact information provided on our website.